Choose the plan that fits your property
Takumo supports Japan’s hospitality industry with simple, transparent plans. Whether you’re managing one ryokan or a multi-venue hotel group, each plan delivers the same focus on reliability efficiency, and care.
See pricing plans
Standard
Independent hotels & ryokans
￥20,000/month
Includes:
• Web booking form
• Carrier selection
• Print label
• Booking data archiving
• Account management
• Carrier marketplace
• Web chat support
Premium
Business hotels, SME & mid-market chains.
￥50,000/month
20% off per-item fee
>2,000 items
50% off per-item fee
Includes:
• Web booking form
• Carrier selection
• Print label
• Booking data archiving
• Multi venue management
• Google/Apple Wallet integration
• PMS integration (OPERA, MEWS, CloudBeds and more coming)
• Account management
• Carrier marketplace
• Web chat support
• SMS notifications
• 24/7 phone support
Frequently Asked Questions
Getting Started
Yes. You can operate in manual mode with address lookups and saved presets. PMS read-only mode makes it faster, and full write-back integration is planned for Phase 2.
Typically 2-4 weeks from contract signing to go-live, depending on your PMS integration complexity and staff training schedule.
Basic training takes 30-60 minutes. We provide video tutorials, live demos, and ongoing support. Most staff are comfortable within their first shift.
No. Takumo works with your existing carrier contracts. We optimize routing and provide better tracking, but you keep your current relationships.
Operations & Guest Support
Create one booking and print multiple labels—no retyping guest details. One pickup, one handover, one guest thread.
We provide thermal labels and can integrate with your existing label printers. Supplies are shipped automatically based on usage.
The system works offline with cached data. Bookings sync automatically when connection returns. Critical functions remain available.
Yes. All bookings include photos, timestamps, and tracking history. This documentation helps resolve disputes quickly and fairly.